FAQ
Frequently Asked Questions:
Q. Are the Throws and Scarves OEKO-TEX Certified?
A. Yes our Wool, Merino Throws and Scarves are 100% OEKO-TEX CERTIFIED! ⭐
Q. How long does shipping take?
A. Please allow up to 1-2 days for processing. Note if you are from the specified countries here. Shipping will take: Lithuania 1-3 days 🚚, Europe 3-7 Days 🚅,Worldwide 5-12 Days. ✈️.
Q. How to clean the Throws/Scarves?
A,.
Ventilation. The primary way to care for wool products is through proper ventilation, which should be done outdoors while avoiding exposure to direct sunlight. If possible, wool items can be refreshed on clean, white snow by shaking them out as you would a carpet.
Washing. Before washing wool items, always check the care label to ensure they are washable. If washing is allowed, use the wool cycle (no other cycle is appropriate) on your washing machine, with a water temperature of 30°C and a liquid detergent specifically formulated for wool. Alternatively, hand washing in lukewarm water is also suitable.
Eco-friendly cleaning. If the care label is marked with the letter "F," it indicates that the product can be cleaned using hydrocarbons. This gentle, eco-friendly method is safe for fabrics. It is recommended to use this cleaning method only for unworn items, where dirt and stains have not deeply set.
Dry chemical cleaning. Marked with the letter "P" on the care label, this method uses the organic solvent perchloroethylene for cleaning. It effectively maintains the fluffiness and shape of wool products. After dry cleaning, wool items are gently combed and treated with lanolin to restore their softness and original texture.
Q. Can I place a bulk order for my business?
A. Yes 👇
Contact us directly, our B2B Sales Expert:
r.povilaityte@drobe.lt
If you are Lithuanian, call this number for direct inquiries. +370 682 39712 (08:00 - 17:00 EEST)
If you have any further questions, contact us at drobe@drobe.lt